FAQ

Frequently Asked Questions

22 articles in this collection
Written by Mike Hauptman and Rob Anderson

Creating Pixels

How can I create pixels for my campaign?

Written by Rob Anderson
Updated over a week ago

My Reports Are Empty

Are you not seeing any data in your reports?

Written by Mike Hauptman
Updated over a week ago

I Forgot My Password!

How can I recover and reset my password?

Written by Mike Hauptman
Updated over a week ago

I can't see my campaigns or creative

Are the campaigns and creative not loading in the management screens or reports?

Written by Mike Hauptman
Updated over a week ago

My Account

How Does Billing Work?

How do I connect my billing information and how is billing managed?

Written by Mike Hauptman
Updated over a week ago

Ads/Creatives

Creative Approval & Policy

What is the approval process for ads and creatives? What advertiser categories and creative types are prohibited?

Written by Mike Hauptman
Updated over a week ago

Preparing HTML5 Ads from Google Web Designer

How to prepare and export HTML5 ads from GWD that can be uploaded to AdLib

Written by Rob Anderson
Updated this week

Creative Specs & Sizes

What are the specifications for Creative unit assets & common ad sizes?

Written by Mike Hauptman
Updated over a week ago

Macros

What Macros can I use for 3rd Party Adserver tags and click trackers?

Written by Mike Hauptman
Updated over a week ago

Audiences

Audiences & Data Providers

What Audiences and Data Providers can I target?

Written by Mike Hauptman
Updated this week

Placing Pixels

How do I place pixels (aka tags) on the site for remarketing and conversion tracking?

Written by Mike Hauptman
Updated over a week ago

Privacy Policy Suggestions

Why do I need a Privacy Policy?

Written by Mike Hauptman
Updated over a week ago

Tracking Pixels

What are tracking pixels?

Written by Mike Hauptman
Updated over a week ago

Campaigns

Frequency Capping

How do I set a frequency cap by hour, week, or month?

Written by Mike Hauptman
Updated over a week ago

Campaign Approval & Policy

What is the approval process for campaigns and targeting? What advertiser categories and campaign types are prohibited?

Written by Mike Hauptman
Updated over a week ago

Reports

City, Zip Code, & Post Code Reporting

How do I access more granular geo location reporting?

Written by Mike Hauptman
Updated over a week ago

Targeting

Advertising Channels

What advertising channels can be targeted?

Written by Mike Hauptman
Updated over a week ago

App Lists & Site Lists

What apps, sites and third-party audience segments are available for targeting?

Written by Rob Anderson
Updated over a week ago

Advanced Targeting

What are the advanced targeting options?

Written by Mike Hauptman
Updated over a week ago

Interest & Audience Targeting

What are the standard interest & audience targeting options?

Written by Mike Hauptman
Updated over a week ago

Exchange & SSP List

What is the full list of exchanges & SSPS that can be targeted or excluded?

Written by Mike Hauptman
Updated over a week ago

ISP & Connection Speeds

What is the full list of Internet Service Providers and Connection Speeds that can be targeted or excluded?

Written by Mike Hauptman
Updated over a week ago