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FAQ
FAQ
Frequently Asked Questions
18 articles in this collection
Written by
Mike Hauptman
and
Rob Anderson
Creating Pixels
How can I create pixels for my campaign?
Written by
Rob Anderson
Updated over a week ago
My Reports Are Empty
Are you not seeing any data in your reports?
Written by
Mike Hauptman
Updated over a week ago
I Forgot My Password!
How can I recover and reset my password?
Written by
Mike Hauptman
Updated over a week ago
I can't see my campaigns or creative
Are the campaigns and creative not loading in the management screens or reports?
Written by
Mike Hauptman
Updated over a week ago
My Account
How Does Billing Work?
How do I connect my billing information and how is billing managed?
Written by
Mike Hauptman
Updated over a week ago
Ads/Creatives
Creative Approval & Policy
What is the approval process for ads and creatives? What advertiser categories and creative types are prohibited?
Written by
Mike Hauptman
Updated over a week ago
Preparing HTML5 Ads from Google Web Designer
How to prepare and export HTML5 ads from GWD that can be uploaded to AdLib
Written by
Rob Anderson
Updated over a week ago
Creative Specs & Sizes
What are the specifications for Creative unit assets & common ad sizes?
Written by
Mike Hauptman
Updated over a week ago
Macros
What Macros can I use for 3rd Party Adserver tags and click trackers?
Written by
Mike Hauptman
Updated over a week ago
Audiences
Placing Pixels
How do I place pixels (aka tags) on the site for remarketing and conversion tracking?
Written by
Mike Hauptman
Updated over a week ago
Privacy Policy Suggestions
Why do I need a Privacy Policy?
Written by
Mike Hauptman
Updated over a week ago
Tracking Pixels
What are tracking pixels?
Written by
Mike Hauptman
Updated over a week ago
Campaigns
Frequency Capping
How do I set a frequency cap by hour, week, or month?
Written by
Mike Hauptman
Updated over a week ago
Campaign Approval & Policy
What is the approval process for campaigns and targeting? What advertiser categories and campaign types are prohibited?
Written by
Mike Hauptman
Updated over a week ago
Reports
City, Zip Code, & Post Code Reporting
How do I access more granular geo location reporting?
Written by
Mike Hauptman
Updated over a week ago
Targeting
Advertising Channel Targeting
What advertising channels can be targeted?
Written by
Mike Hauptman
Updated over a week ago
App Lists & Site Lists
What apps, sites, publishers, and streaming platforms are available for targeting?
Written by
Rob Anderson
Updated over a week ago
Interest & Audience Targeting
What are the standard interest & audience targeting options?
Written by
Mike Hauptman
Updated over a week ago